Insurance Tips For You It may happen that the budget of your trip doesn’t allow you to leave a pledge of the necessary amount (excess fee). In this case, you can usually buy full insurance directly at the rental office. However, in some cases, the cost of full insurance can exceed - and sometimes significantly exceed! - the cost of the car rental.
Some rental companies allow you to reduce the deposit by paying some part of the cost of insurance (Complete cover package). In this case, the amount of excess fee can be reduced by 50%, and even 80% - for example, from 1000 euros to 500 or even to 200. Read attentively the terms and conditions of the rental to understand how much you will have to pay in the end. Also, note that a standard insurance doesn’t cover some damage to a car, for example, damage to windows, bottom, roof, and some other parts of the car. So in the case of damage to these parts of the car, that part of the deposit that the rental company will spend on repairing the damage won't be returned.

Approximately 30% of our tenants are ready to keep the necessary amount of deposit, but they are not really ready to risk it. If this is your case, you can buy excess insurance right on our website. If you bought an excess insurance, then in the case of any problems with the car - whether it's just a scratch or significant damage - our insurance company will refund the amount of the excess fee, withheld by the rental company. In addition, our insurance covers the above-mentioned damage to the roof, the bottom, and the glass of the car, as well as the loss of some personal belongings. For example, there are cases when tenants leave expensive glasses or a smartphone in a rental car. Such losses can also be reimbursed by our insurance. Please read the terms and conditions of the insurance carefully before purchasing!
Note! If you are planning to buy full insurance at a rental office (paragraph 1 above), you don’t need to buy collateral insurance (paragraph 2). And vice versa - if you bought an excess insurance on our website - cancel the offered insurance at the rental office. You will be offered such insurance, and sometimes it will be offered importunately! Persistently refuse the same way. Otherwise, it will turn out that you paid for the insurance twice.

If you didn’t purchase an insurance (or excess insurance online, see F.A.Q.), then a certain amount of excess fee on your card will be frozen for the entire rental period and defrosted after you return the car intact.
CARNGO replied to CARNGO 2303 days ago

CARNGO Car Rental

(CARNGO) USA
https://www.carngo.com/car-rental